Refund Policy
We're committed to your success. While our service is non-refundable, our team is here to ensure you get the best possible experience.
No Refund Policy
At CVstac, we operate on a one-time payment model where you pay ₹20 per resume download. Due to the digital nature of our service and the immediate access provided upon payment, all sales are final and non-refundable.
However, we're committed to ensuring you get the best possible value from our service. Instead of refunds, we offer comprehensive support and solutions to address any issues you may encounter.
What We Offer Instead
Dedicated Support
Our support team is available to help you make the most of your resume and resolve any technical issues.
Template Assistance
Need help choosing or customizing a template? We'll guide you to select the best option for your needs.
Quality Assurance
If you experience any issues with your resume download, we'll ensure you receive a properly formatted file.
When We Can Help
Technical Issues
If you experience technical problems with:
- Resume download failures or corrupted files
- Template formatting issues
- Payment processing errors
Service Guidance
We provide assistance with:
- Choosing the right template for your industry
- Optimizing your resume for ATS systems
- Best practices for resume content
Our Commitment to You
Quality Service
We're dedicated to providing a high-quality resume building experience that helps you create professional, effective resumes.
Customer Success
Your success is our priority. We'll work with you to ensure you're satisfied with your resume and can achieve your career goals.
While we don't offer refunds, we stand behind our service and are committed to making sure you get the value you paid for.
How to Get Support
Contact Our Support Team
If you're experiencing any issues or need assistance with your resume, please reach out to our support team. We're here to help you get the best results from our service.
Important Notes
Payment Processing
All payments are processed securely through Razorpay. Once a payment is confirmed and the resume is made available for download, the transaction is considered complete.
Digital Service
CVstac provides digital services that are immediately available upon payment. Due to the nature of digital products, we cannot offer refunds once the service has been accessed.
Questions About Our Policy?
We understand that you may have questions about our refund policy. Our team is happy to explain our approach and discuss how we can best support your needs.
Last updated: May 19, 2026